CONTACT US

Customer support

For help with products, orders, delivery, returns or refunds, contact The Shoe City using the details below.

Email: info@theshoecity.co.za
Call/WhatsApp: +27 78 882 9204

Support hours: Monday–Friday, 08:00–16:30 (SAST).

The Shoe City operates online. Orders are placed through theshoecity.co.za; walk-in shopping and collection are not available.

Please include your order number when contacting us about an existing order.