ABOUT US

The Shoe City is an online sneaker retailer based in South Africa.

Shop our sneaker collection at theshoecity.co.za. We operate online only; walk-in shopping and collection are not available.

Delivery and returns

We deliver within South Africa via The Courier Guy. Estimated delivery takes 2–3 working days, or 3–5 working days for remote or high-risk areas. See our shipping policy for delivery details and our refund and returns policy for return information.

Customer support

Email: info@theshoecity.co.za
Call/WhatsApp: +27 78 882 9204

Support hours: Monday–Friday, 08:00–16:30 (SAST).